The causes of ENC err are as follows:

  • When the input voltage is low
    RST mount uses a voltage of DC 12V to 16V.
    Check that the input voltage is not lower than 12V.
    This can be checked in [7 MENU]-Voltage & Temp of the hand controller.

 

  • When input current is insufficient
    Check that the output capacity of the battery or AC-DC adapter is greater than the current consumption of the mount.

 

  • When the speed is set too fast
    The mount’s slew rate may be set too fast.
    Please refer to the manual to change the speed of “Speed 3”.

 

  • When the mount or the telescope hits a tripod
    Check for bumps or pulled cables.